Annual Notice of Changes (ANOC)
The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) which can also be found on this page.
2012 Healthy Advantage (HMO SNP) Evidence of Coverage
The information in this booklet is in effect from January 1, 2012 through December 31, 2012.
This EOC, along with your enrollment form and amendments, is Healthy Advantage’s contract with you. It explains your rights, benefits, and responsibilities as a member of Healthy Advantage. It also explains our responsibilities to you.
- What is covered and what is not covered.
- How to get the care you need, including rules you must follow.
- What you pay for your health plan.
- What to do if you are unhappy about something related to getting your covered services.
- How to leave Healthy Advantage and other Medicare options that are available.
- Your rights as a member of our plan, including treatment decisions and using advance directives.
- Our responsibility to treat patients with dignity, fairness and respect.
- Your rights and responsibilities upon disenrollment.
If you need to receive this booklet in a different format (such as Spanish), please call
Molina Medicare 1-877-644-0344 (TTY/TDD: 1-800-346-4128) Monday-Sunday, 8:00 AM-8:00 PM local time | |
This information is available for free in other languages. Please contact our customer service number at 1-800-665-3086 TTY 1-800-346-4128 Monday - Sunday, 8:00 am to 8:00 pm local time, for additional information.
Printed copies of information posted on our web site are available upon request.
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